Company: Swosti Limited | View Other Jobs

Officer - Operations & Customer Relations
Last Date: 2022-10-18


Not specific

Job Context

  • This is a focal position representing the company before the outsiders including existing and future clients. You will work with operational activities, product development, customer training and customer queries and liaison between Customer & Software team. You may also require to sell products to prospective clients as & when it is needed.
  • Job Location: Primarily Dhaka; can be placed anywhere in Bangladesh.

Job Responsibilities

  • Address customer queries modestly and ensure customer satisfaction at all level.
  • Explore & meet new customers in existing or new region(s).
  • Analyze products, competitors’ offerings and prepare proposals.
  • Test products, features and configurations before uploading live
  • Execute promotional activities through email, social media tool, telephone calls etc.
  • Respond queries from potential customers and convert into sales activities.
  • Explain the services and their benefits to customers for maximizing the use of software.
  • Demonstrate Software product and make presentation to clients.
  • Sense of discipline and punctuality.

Employment Status


Educational Requirements

  • Graduation / Masters in Business/ Commerce/ Marketing/ Science/ Finance/ Accounting etc.

Experience Requirements

  • At least 1 year(s)

Additional Requirements

  • At least 01 year experience will be an advantage.
  • Excellent interpersonal, communication and convincing skill.
  • Working experience with Wordpress, Graphics Designing Tools, Video Editing, Social Media Tools will be given preference.
  • Sound Accounting knowledge.
  • Proficient in MS Word, Excel, Email, Power Point and social media tools.
  • Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
  • Ability to work under pressure.
  • Writing skill especially in English will be an added advantage.
  • You should have your own Laptop and Android Mobile phone.

Job Location




Compensation & Other Benefits

  • Yearly two (02) festival bonuses.

  • Performance based yearly salary revision and profit sharing.

  • Daily refreshment facility and lunch benefits.

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