Officer - Operations & Customer Relations
Last Date: 2022-10-18
- This is a focal position representing the company before the outsiders including existing and future clients. You will work with operational activities, product development, customer training and customer queries and liaison between Customer & Software team. You may also require to sell products to prospective clients as & when it is needed.
- Job Location: Primarily Dhaka; can be placed anywhere in Bangladesh.
- Address customer queries modestly and ensure customer satisfaction at all level.
- Explore & meet new customers in existing or new region(s).
- Analyze products, competitors’ offerings and prepare proposals.
- Test products, features and configurations before uploading live
- Execute promotional activities through email, social media tool, telephone calls etc.
- Respond queries from potential customers and convert into sales activities.
- Explain the services and their benefits to customers for maximizing the use of software.
- Demonstrate Software product and make presentation to clients.
- Sense of discipline and punctuality.
- Graduation / Masters in Business/ Commerce/ Marketing/ Science/ Finance/ Accounting etc.
- At least 01 year experience will be an advantage.
- Excellent interpersonal, communication and convincing skill.
- Working experience with Wordpress, Graphics Designing Tools, Video Editing, Social Media Tools will be given preference.
- Sound Accounting knowledge.
- Proficient in MS Word, Excel, Email, Power Point and social media tools.
- Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
- Ability to work under pressure.
- Writing skill especially in English will be an added advantage.
- You should have your own Laptop and Android Mobile phone.
Compensation & Other Benefits
Yearly two (02) festival bonuses.
Performance based yearly salary revision and profit sharing.
Daily refreshment facility and lunch benefits.